This week Mayor Dan Wolk and Mayor Pro Tem Robb Davis put out a piece that laid out six months of accomplishments, and when they get to employee morale, they write, “With the addition of our new city manager, a new City Council in place and the improving budget picture, employee morale is slowly improving. The council has set this as a goal for 2015 and beyond, and will work hard with the city manager to ensure that the heart of our city government — our employees — beats soundly.”
What they do not tell the public is that we have lost some rising stars in city government already, and we may be about to lose others in the coming weeks and months. I am talking about young, hard-working city employees that the city was relying on for key leadership in the coming years.
One such loss was Bicycle Coordinator Dave Kemp, often known as DK. The city of Davis strives to be the bicycling capital of the world and, in January 2012, it proudly announced the hiring of DK following a nationwide search – that truly was nationwide.
The city’s press release at the time noted that DK spent the last six years developing a comprehensive bicycle program for the City of Fort Collins, Colorado. Under DK’s leadership, the Fort Collins community rose from a silver level designation to a gold level Bicycle Friendly Community and is now poised to attain the platinum level status within the coming year.
The release said, “DK employs a comprehensive approach to bicycle and pedestrian planning, emphasizing a range of techniques to foster the growth of biking and walking for recreation as well as the foundation of a sustainable transportation system. In addition to the development of the traditional 5 E’s (Encouragement, Education, Enforcement, Engineering, and Evaluation), Economy & Community are parts of his strategic approach.”
“One of the key ingredients in planning for and promoting sustainable transportation and recreation options is derived from the strength of the community’s existing knowledge, desires, time, and ambition,” stated DK. He continued, “I will serve as a facilitator to develop the elements of a comprehensive program and bring to the table refined coordination skills and innovative planning techniques in order to meet the needs of the Davis community. I look forward to working with the community as it continues its progress toward becoming a ‘world class’ bicycle and pedestrian friendly city.”
As the League of American Bicyclists noted, “Bicycle and pedestrian program managers are common in U.S. cities and, along with other transportation planners and bicycling advocates, are a critical part of creating a bicycle-friendly community. Staff help communities plan for and respond to the needs of cyclists and pedestrians. An analysis of 40 of the largest U.S. cities shows that cities with bicycle and pedestrian staff have higher levels of bicycling than the cities without staff.”
They continued, “Bicycling program managers institutionalize the consideration of bicycling accommodations throughout transportation departments and other relevant areas of government. State bicycle program managers direct planning efforts, develop and implement projects, ensure design guidelines are followed, and improve bicycling-related policies.”
That very article noted that, in addition to large cities, there are many smaller communities that have bicycle and pedestrian program managers and they cite Davis as a prime example where the coordinator “works with their Bicycle Advisory Commission (BAC) — and the University of California, at Davis, has a campus bicycle coordinator.”
“Together they help make Davis the country’s Bicycling Capital,” they wrote.
On December 14, in his Sunday column, Bob Dunning, rather than lamenting the loss of DK, wrote a column. He wrote that he read about “an ad in this very newspaper a few days ago proclaiming that the city I love is offering $87,467.54 a year, plus benefits, for someone to take over as a “bicycle/pedestrian coordinator.””
The column, dripping with sarcasm, incited Davis resident David Baum to write, “After reading ‘The Wary I’ on Sunday, Dec. 14, stating that the city ‘is offering $87,467.54 a year, plus benefits,’ for someone to take over as a bicycle/pedestrian coordinator – Oops! That’s more like $87,467.52 at $7,288.96 per month (as Bob points out) – the middle finger of my right hand stood up straight and stiff. Hey, talk about digital dexterity, right? Anyway, that’s my two cents’ worth!”
The sad thing is there are probably a variety of reasons we are perhaps about to lose some of our rising stars. One of them is salary. The Vanguard, during the economic downtown, has led the way on pushing back against exploding employee compensation. At the same time, we know from the city manager search that Davis is on the low end of city manager compensation. It turns out the same is true across the board – the city of Davis pays less for a variety of management positions than comparable neighboring cities.
By itself, I think we could get away with that. Davis can be a fun place to live and work. We have an engaged citizenry. A community that cares. A community that has been willing to increase taxes to make sure that city services and school education continues at a high level.
At the same time, however, as I mentioned a few weeks ago, we are in need of a cultural change. No one wants to receive less pay to work twice as hard to get good initiatives passed. No one wants to take abuse in the form of emails, text messages and voice mail on a daily basis over their jobs.
We lost a great city employee, a rising star that was the envy of many communities, and all Bob Dunning can do is mock the amount of money he made and erroneously correct the math.
All David Baum can do is flip people off.
No wonder we’re losing our good employees who no longer are willing to take twice the abuse at less money. I’m happy to hold the line on employee salaries to some extent – though I do think we need to be flexible enough to sign our star employees much as a baseball team has to go over budget to sign key free agents. But to do so, we have to change our culture.
We are on the verge of doing some neat stuff in our community with bikes, economic development, and the like, but not if we keep running off good, young employees.
—David M. Greenwald reporting
Ah yes, we’re supposed to believe that our employees are working twice as hard and taking twice the abuse all for less money. With the job market the way it is today I’m sure we can find replacements who would love the jobs and salaries that the city is offering. It seems to me that the Vanguard is more and more starting to fall in line with the new perception coming from our city council that the employees need more compensation.
The Vanguard is increasingly concerned about who we might lose. And the column this morning very pointedly goes the direction away from compensation increases.
But think of the possibilities of who we might gain. Maybe getting rid of unhappy whiny employees and bringing in fresh new rising stars who are more than happy to have a good job with more than adequate pay is just what our city needs.
The people I am worried about, I consider good employees, I don’t think we’ll get better employees.
It was a real eye opener for me to see emails where employees were berated with insulting and degrading emails on a daily basis, at times by people they have to work with.
First off, you have no way of knowing that we won’t end up with better employees. Where do you think your reference to “rising stars” might come from? New, fresh, happy employees and not the whiners who are unhappy with their jobs and pay.
I didn’t say I knew or didn’t know, I said I didn’t think.
I also will add that the characterization of employees as whiners is part of the problem.
Not characterizing all employees as “whiners”, just the ones who are obviously actually doing the whining. Getting a bad email is all part of the job of any city employee in any city anywhere. I’m sure it’s not unique and only in Davis.
“I didn’t say I knew or didn’t know, I said I didn’t think.”
Well, that sums it up well.
I am speaking only for myself and not as a member of the Vanguard editorial board.I want to reiterate this point because their is a wide variety of opinions on the issue of city employee compensation. The following is mine alone.
I have very little tolerance for those who are not willing to pay for what we receive. I make exception for those who genuinely cannot afford to pay as I do not believe that anyone should have to move out of Davis because they cannot afford their taxes. But for those who are established, have sufficient funds to provide housing and the essentials for their families and still have a little left over for recreation, I want to draw on the long held principle espoused by many on the political “right” of personal responsibility. If we want a service, we should be willing to pay for it. We should not be either foisting it off on the next generation nor should we be depending on someone who might want to have a business here to bail us out. Our choice. Our obligation.
“With the job market the way it is today I’m sure we can find replacements who would love the jobs and salaries that the city is offering.”
We probably could find “replacements”. The question is could we find replacements with the same knowledge, drive, and established record as DK ? For those who do not value promoting alternative transportation including the use of bikes, I can see how this salary might seem like a a waste of money. To me, with my view that alternatives to the private automobile are our future and the sooner that we make the kinds of changes that will allow people to make healthier transportation their norm, the better off we will be as a society, it seems like a very good investment in our future.
“Getting a bad email is all part of the job of any city employee in any city anywhere. ”
It goes way farther than bad emails. The abuse the city employees take at the hands of ordinary citizens is really quite unbelievable. City staff are called liars to there faces or worse by members of the public at public meetings. City staff are consistently accused of malfeasance either outright or by snide innuendo. City staff (and consultants hired by city staff) are publicly humiliated by being told how to do their jobs, by citizens who have absolutely no expertise. One city employee told me she spends so much of her day doing nothing but fielding phone calls from citizens who feel entitled to free services, citizens berating the city and city employees for not providing a high level of service for free. Members of the public (including former City Council members) have no hesitation to disrupt meetings, harass staff to distraction so it costs the city enormous amounts of money and doesn’t allow city staff to get on with the jobs they were hired to do. In short, many members of the public feel it is their prerogative to be extremely uncivil, rude, arrogant, disruptive, harassing, etc. towards city staff to get their way. The result of this unacceptable behavior is the loss of extremely good employees, who would rather go elsewhere than to have to put up with such nonsense.
Anon, are you saying the things that you posted are unique only to Davis? If so, why do you think a mostly liberal open and supposedly tolerant public would treat public employees worse than in other cities?
My understanding is that things in Davis are worse than in other communities.
Your key words “open and tolerant” are WAY off the mark. Look at the activists who believe they (and their opinions) are God’s gift to humanity, and will say anything, malign anyone, particularly City employees, because they’re not getting what they want, when they want it, in the manner they want it. Oh, and on the cheap as well.
And certain folks, including Pinkerton and your beloved DK, believed it was more important to pacify/cater to the “activists” and “citizen whiners”, than to do what is best for the community. Self-promoters. Many key City staff moved on or retired early, because of the toxic environment, compounded by ‘community’ demands to “take a haircut” (and thank and tip the barber, to boot). The big exodus started in 2010, and the next big wave will be late 2015.
A very vocal part of the community would LOVE to have new staff who only cater to their every whim, and stewardship/professionalism be damned. Just look at some of today’s posts.
“Anon, are you saying the things that you posted are unique only to Davis? If so, why do you think a mostly liberal open and supposedly tolerant public would treat public employees worse than in other cities?”
Yes, I believe the bad behavior by the public is unique to Davis. To be honest, I am not quite sure why. Perhaps part of it has to do with so much intelligentsia in town with oversized egos because of UCD. Or it just may be something peculiar that has evolved over the years. But the environment for some Davis city staff is extremely toxic. Why should any city employee have to spend half of every day explaining to members of the public why they cannot expect to get city services for free? Why would anyone in their right mind think they should get something for nothing? Why should any staff member have to tolerate being told how to do their job by hypercritical members of the public who have absolutely no expertise in the area the employee/consultants are expert in? Why should a staff member have to put up with being verbally abused (such as being called a “liar”) by members of the public during a public meeting? Why should members of the public feel entitled to disrupt meetings when they don’t get their way?
Yes, we have a very pro-active community, that is engaged in the process of government. But it has really gotten out of hand, to the point of anarchy at some public meetings. The city has actually made national news with some of the nonsense.
Anon speaks truth.
The quoted remark and Anon’s response reveal much to the discussion of how city employees are perceived, and how they respond to this perception. It goes to the very heart of the dynamic of Davis City Employee morale.
To dismissively say city employees get bad E-mails everywhere is only marginally true, if at all. Frequent and extensive discussions with city employees over many years conclusively show Davis employees receive far more abuse than their counterparts. Other city employees operate in relative anonymity. And there is a past history of shameful council behavior towards city staff, although it pales in comparison with the local school board.
To put this topic in it proper context, we should refer back to an earlier topic of the “elitist” sentiment of the Davis citizenry. I don’t agree with the magnitude of the elitist characterization, but it does exist. Nowhere can it be better found in how so may citizen feel Davis is Utopia and city employees should feel privileged to even work here. Yet, any privilege working in Davis is compromised by the condescending manner on how city workers are treated by the elitists, particularly city employees with public exposure, and who deal with controversy not of their own making.
This attitude also fails to note the below pay-scale rate Davis employees receive denies them the opportunity to reside in Davis’s costly environment. But maybe that dismissal at the end of the workday is part of the mentality of dismissing “staff” when their chores are finished. Adjacent cities become servant quarters.
Skilled municipal workers of every stripe in any skillset, are prized commodities, particularly at the managerial level. The State Retirement System gives them the ability to be professionally mobile. To blithely say, if you don’t like it here–leave, is hardly the attitude we should convey to coveted city employees who give so much for so little (apologies to Churchill).
Phil wrote:
> To dismissively say city employees get bad E-mails
> everywhere is only marginally true, if at all.
I know people that work for Davis as well as cities in the east bay and SF Peninsula. Davis has some elitist jerks but a MUCH lower percentage than most “upscale” Bay Area towns where there are many richer people who are harder to work with than even the worst Davis PITA…
e-mails can be deleted. Key staff have had to put up with public, verbal abuse, where their professionalism, knowledge, ‘motivations’ have been maligned. Often from the dais, at Commission and City Council, televised, meetings. Is that true in the East Bay or Peninsula? If so, does that make it right?
hpierce: “Key staff have had to put up with public, verbal abuse, where their professionalism, knowledge, ‘motivations’ have been maligned. Often from the dais, at Commission and City Council, televised, meetings.”
Exactly – it has been atrocious. I don’t blame city employees, especially upper management, moving elsewhere, just to get out of such a toxic environment where city employees are publicly humiliated on a regular basis – almost as if it is a sport. I know one person in upper management that took a less prestigious position/lower pay rather than continue to put up with the abuse that was being flung at him by the public in Davis. I have also watched spiteful citizens actually take joy from the pain and discomfort they are causing with their abusive behavior.
You said it all, Phil.
“…To put this topic in it proper context, we should refer back to an earlier topic of the “elitist” sentiment of the Davis citizenry… it does exist. Nowhere can it be better found in how so may citizen feel Davis is Utopia and city employees should feel privileged to even work here. Yet, any privilege working in Davis is compromised by the condescending manner on how city workers are treated by the elitists, particularly city employees with public exposure, and who deal with controversy not of their own making.”
I know of cases where an employees have been publicly verbally abused, while they were performing their duties.
This attitude also fails to note the below pay-scale rate Davis employees receive denies them the opportunity to reside in Davis’s costly environment. But maybe that dismissal at the end of the workday is part of the mentality of dismissing “staff” when their chores are finished. Adjacent cities become servant quarters…”
The living wage issue is a biggie. Working in a town where yopu are a shareholder,instead of hired help, makes better employees.
“Skilled municipal workers of every stripe in any skillset, are prized commodities, particularly at the managerial level. The State Retirement System gives them the ability to be professionally mobile….”
As the economy staggers to its feet, communities that lost skilled employees in the recession’s race to retirement are now looking to hire replacements.
;>)/
Whoa! It is just incorrect to say that any of our management employees–meaning those who are actually running programs and managing employees below them–are making “so little.” Almost all of them have total compensation of well over $200,000 per year. They also get a tremendous amount of paid time off for holidays and vacations, and if they are managers, they get to cash in every January an extra check for “management leave.” (I inquired in early 2013 to see how many actually cashed in this benefit and how many took 2 extra weeks of vacation, on top of the 5 paid weeks they already get, and the answer was zero. They all take the cash, which is not reported as regular salary, even though it is.)
Dunning scoffed at what he thinks is an excessive salary for the bicycle coordinator job, $87,467.54 a year. But what Bob never mentioned is that this job likely comes with a total compensation (including medical, retiree medical, pension, Medicare, etc.) of $150,000 or more. To my mind, that is not “so little,” unless you are comparing it to what our managers get.
They all take the cash, which is not reported as regular salary, even though it is.
Too bad PERS doesn’t see it that way… would add ~4% to retirement income. Management leave is meant to compensate managers for their expenditure of over 40 hrs a week to accomplish their work, as they do not get overtime. Some managers have put in much more than 42 hours/week (4%), others haven’t.
The City gave employees an extra week of vacation, in lieu of a 2% salary increase, years ago. Many at the time would have preferred the salary increase, and some refused the extra time, for a couple of years, in protest. Now, nearly every employee counts on the time off, but sure there are still some who would gladly trade the time for salary. Your point about the number of managers who “cash out” illustrates this. [BTW, most employees can ‘cash out’ one week of vacation/year, and many do so.]
HP, I don’t know if this income is PERSable or not. Either way, when the salary for a job like a department head in Davis is listed publicly, the number shown for salary should include that extra paycheck, since no one takes the extra time off.
I realize that is what these very highly compensated employees say when they draw up their own contracts. However, in my opinion, a total annual compensation package worth $200,000 (at the low end) to $300,000 (in the case of the CM) should “compensate managers for any hours over 40 per week.” I am unconvinced this group needs even more compensation.
Perhaps because you are a city employee–or used to be–you don’t have any idea how many managers (and other workers*) in corporate America, who often make much less in total comp than public service managers, work 75 to 80 hours every week and get no overtime and no management leave for it, and they also don’t get 3 weeks of paid holidays and 5 weeks of paid vacation and they don’t get any pensions, etc.
*A buddy of mine is a long-time computer engineer project manager for Cisco Systems. He has put in 10 to 12 hour days, 7 days a week for years, getting no overtime. I don’t think any city employees ever work that much. And on an hourly basis, they get a lot more money.
Tia wrote:
> I have very little tolerance for those who are not
.> willing to pay for what we receive.
Just like there are few people that call the city to complain to staff there are few that get a good value for what they pay.
I know many that would be happy if we got rid of ALL city employees and let the county manage fire, planning and law enforcement.
This scares a lot of people who feel that we need an army of highly paid people here in town telling us how to recycle and telling shops what kind of bags to use or soda to serve kids…
I never got the chance to meet DK, but from what I understand he was hardworking, productive, and well liked, the City of Boulder, where I believe he went, is lucky to have him.
Have you talked to the folks in Fort Collins? I have. They describe him as affable, and liking to promote and take credit for the works of others. His background is more in PR (salesman/self-promoter) than in engineering or planning.
My brief encounters/work with DK were mixed. We had different points of view on a project I was working on, getting some bike routes in Davis named for people who played a significant role in originally establishing the first bike lanes in our city in the 1960s (which were the first such lanes of their type in the United States). Fortunately, I prevailed and he seemed to have accepted that and moved on. … In a different circumstance, I thought DK did a good job, after a rough start, with making the new configuration of First Street work better. And while I don’t know exactly what his role was with 5th Street, I suspect he worked on that and I think all in all it is a good outcome and he likely deserves his share of praise for that.
What I am not really convinced of is that the City needs a person in his position on a full-time basis. Given our limited resources, I think we would do just as well to have someone in public works with a civil engineering background (like Roxanne Namazi) coordinate any necessary changes on a part-time basis. I think the leadership for our bicycle infrastructure program should go through the BAC, and input there from groups like Davis Bicycles! and other members of the public should be encouraged.
I agree, Rich.
If you look at Davis history, it was not “bike/ped coordinators” who made the biggest strides. It was community based citizens (not single topic folks), and PW engineers, some planners, who did the heavy lifting. Having a “feel good” bike/ped coordinator was not necessary, but we had one grounded in both engineering AND planning, who was not “flashy”, but she actually contributed more in her tenure than either her predecessor or successor.
As a corporate manager with 30+ years experience dealing with the challenges maintaining a positive can-do, high-customer-service, work culture in times of declining budgets, I have developed a very robust set of principles dealing with employee moral.
The first principle is to not let moral slide. It is like surfing a wave… keeping the workforce used to a level of performance tension without letting it go to stress. When you fall behind the wave… either developing a too low performing workforce, or too stressed workforce… then you have to “paddle” like crazy to catch up. And the paddling includes some actions that will make your job as a manager much less enjoyable… and cause YOU the stress that you strive to prevent your staff from experiencing.
The second principle is that a small minority of employees can be toxic to the overall health of the work culture. Especially senior employees that carry a lot of influence. They can set the tone for attitude and orientation to the work… especially any new challenges of work… that corrupt new workers.
A third principle is the need for quality and stable management. Just having turnover at the top ranks causes stress and gives employees a feeling of insecurity that translates into negative attitudes about their work and job. Thank the CC for chasing away Pinkerton… it is responsible for some of the drop in employee moral.
A fourth principle… and this is key… is that employee expectations for reward tend to rise with their achieved reward. This is a natural human tendency… it is why the billionaire pursues the next billion. It is why a very well compensated city employee will begin to complain loudly when they don’t get pay raises… even considering that their well-qualified replacement would be extremely satisfied landing a job paying less.
A fifth principle is that repairing a broken work culture generally requires ridding the workplace of the problem employees. The definition of a problem employee is any that do not convert to the performance behaviors demanded to turn around the work culture to one that consistently demonstrates high customer service and a can-do attitude.
You cannot repair a broken work culture damaged by low employee moral by just paying employees more money. You can only mask those problems for a time… but they just keep resurfacing. There is an equilibrium for market compensation and market job performance expectations. Any organization that wants to have a healthy workforce and work culture needs to pursue that equilibrium while also striving to perform at top levels. Anything more or less is a sign that management will begin to fall behind the wave and struggle to catch up.
The only thing I would add to this excellent analysis is to reiterate that paying more does not improve morale. It is fine to identify and address a serious morale problem so long as that does not get conflated into ‘we need to pay more’.
Changing workplace morale starts at the top. Pinkerton did some things that needed to be done, and that wasn’t popular or fun. Now Dirk Brazil gets to rebuild the trust and confidence of the employees. That doesn’t mean pay increases.
If people are being abusive at public meetings, it is the job of the elected official running the meeting to set and enforce standards of civility. If it’s happening in private contacts, it is the job of the city manager to address inappropriate and uncivil behavior directly with the citizens perpetrating it.
Don, talk to the Chief of Police in Davis (or the City Attorney), and ask him/her how much the Chair of a meeting can control the antics of a member of the public who is determined to disrupt a meeting. I guarantee you will be surprised at the answer.
Frank Lee,
Sounds like you have only worked in the private sector (not criticizing, and of course I am speculating). I have worked in University, State, Owned a Small Company, worked for private firms, contracted personal services. Your analysis works in the private sector where a manager has control over pay, hiring, firing , incentives. A bureaucracy is by nature almost always toxic, and often unfixable even by well-meaning managers due to structure and the perversion of incentives.
“You cannot repair a broken work culture damaged by low employee moral by just paying employees more money.”
True.
I would add to that you can’t fix low employee moral by “asking” the public to “be nice” in emails and at public meetings. Oh wait, maybe you can! I have an idea, instead of hiring a bicycle coordinator, let’s hire a “city employee email and public comment filtration coordinator” (CEEPCFC). The job of this employee would be to designate city employees as “good” or “bad”. Critical emails would be hidden from sensitive, “good” employees who cannot handle criticism but get their job done (in the view of the CEEPCFC). “Bad” employees would see all emails, and the CEEPCFC would also create harshly critical emails from fake citizens in an attempt to make “bad” employees cry.
At public meetings, the CEEPCFC would have the power to stop citizens from speaking if they criticize a “good” employee, and further have the citizen taken out of the meeting and shot, dispose of the body, the “bad” citizen never be seen again.
After all, we can’t have our city employees criticized; they might quit.
And to all a good night!
Yes you can. The mayor can enforce decorum at public meetings, and the city manager can deal directly with abusive behavior directed at staff in emails and on the phone. Managers should always support their employees in the face of inappropriate behavior directed at them. I would not allow anybody to be abusive to my staff, and neither should the people who run the city.
Since no one has given examples, there is no way for anyone here to assess whether anything is abusive or just critical or even deserved.
Would the public be forbidden in public meetings for criticizing reports from employees that a member of the public did not believe was accurate?
Would the City Manager screen all emails before the employee reads them?
Would the City Manager write back to abusive citizens and tell them to pretty please, be nice?
How exactly does this work in your world?
Apparently, several people in this forum, who may be anonymous city employees for all we know, expect us to believe, with absolutely no evidence, that employees are being abused, and they have no agenda in saying so, solely on their word. And furthermore, because they know so, and this is Davis and we as a community are supposed to feel bad about “ourselves” because we are racist and uncivil and bad, that “of course” and “we know” that it is worse here then elsewhere.
Prove it.
I think you are really underestimating the toxicity of the environment the city has to deal with here.
Good manners are free. It wouldn’t hurt for all of us to remind each other to be grateful and appreciative. I, for one, have been impressed numerous times by City employees this year. I think I’ll write some emails and tell them so!
“I think you are really underestimating the toxicity of the environment the city has to deal with here.”
Seriously, that’s your answer to “prove it”? Exactly what part of “prove it” don’t you understand?
I have seen nothing that proves anything, nor any examples. I’ve only been asked to take the word of people who’s opinions I don’t respect enough to take at their word, or believe anonymous people who could be anyone, or have an agenda, or even be a city employee.
I call BS on this whole thread.
“Good manners are free.”
Incompetence is also free.
I’m with Alan on this one. I believe this is all being trumped up as a way to try and get city employees more pay at a time when our city can least afford it.
There are always going to be difficult customers. But in general, I think customers reflect the attitudes of the employee providing the service.
I might need a home resale inspection soon and I am dreading it. This is a place I have owned 25 years and I am sure that I am going to heat up when the inspector doles out his code compliance demands that will end up costing me thousands for stupid things pushed by the nanny state. Will that inspector demonstrate empathy, or a disconnected “I don’t give a shit about your problems” attitude? Because if the latter, the inspector will actually earn his experience with a hostile customer.
There are some local codes that boggle the mind. For instance I’ve heard one needs to have a permit to install a ceiling fan and a water softener.
Why does that “boggle the mind?” You need a permit if you change the electrical or plumbing.
40 percent of your kitchen lights have to be florescent or LED. But you can’t just have florescent or LED bulbs. You will need to tear out those lights and replace them with “certified” florescent or LED lights. If you change your kitchen or bathroom counter-tops you move to a more current code enforcement level. For example, in your bathroom you might need a new $300 humidity pump fan that will cost you another $500 to have installed considering that your ceiling drywall will need to be ripped out to replace it. And you don’t have enough power receptacles. And your smoke detectors now have to be AC and linked. And this is too close to this and that and has to be moved.
The list goes on and on and on.
You need a permit to change out your broken oven or microwave even if you just pull out the old one put in a new one and plug it in.
Don Shor
I bought a new house that was pre-wired for two fans and pre-plumbed for a water softener. So when I was told I’d still have to pay for permits to install fans to pre-wired boxes and a permit for a water softener to pre-plumbed outlets yes it boggled my mind.
These codes would all make sense if the city, state and county did not exempt themselves.
Alan Miller – I have worked in both… and it is the reason that I am so vocal in opposition to public sector unions. In a modern, competitive, best-practice-required business world a company can succeed or fail based on the quality of its workforce. And when I say “quality” there are a lot of things that go into that… including things like employee moral and teamwork. You can hire moderately skilled smart people and develop them to be highly effective assuming you have enough of of those “things”. But one key thing is having a very strong direct relationship between management and employees. Unions tend to make that nearly impossible. Public sector unions even more so because of the politics and media attention.
I have another principle based on my experience. I call it the eight-year itch. I think in general any quality employee will get bored after eight years of doing the same job… unless that job can be injected with enough variety and new challenge. I am constantly looking for signs of boredom and burnout with my high performers, and in some cases I will actually push them into a new role because I know them and see change risk-aversion and a desire to boost motivation competing in their heads… with risk aversion likely winning unless I do something. I am constantly designing and tweaking career path opportunities so the young hot-shots I hire stay excited about the future. It is all part of the management/leadership function of surfing the wave of high employee motivation so that your organization can accomplish great things.
I am down on public sector work precisely because I do understand the challenges you mention. You cannot apply best-practice organization leadership principles to public sector work. This understanding also leads me to absolutely opine for smaller government. Government should get out of the business of direct end-user service delivery where-ever possible and shift to public-private partnerships where the government becomes excellent contract managers.
But back to the challenge at hand. When moral falls low enough, the job of management becomes pretty stressful to get it back. Because management will have to cut and trim those employees that cannot “get it” quick enough for the required changes to the work culture.
I would not worry too much about the city losing good people because there are a lot of good people out there looking for work and they c0uld provide a beneficial shot of creativity and a can-do attitude. And think about it this way… if you are an employee with low moral, there is a morale argument to be made to cut you loose. You spend more time at work that you do with your family and friends. It is cruel to keep someone working that is unhappy doing their job. If you cannot get that person turned around in a reasonable amount of time, you do them and the organization a favor by cutting them loose.
“you do them and the organization a favor by cutting them loose.”
You do them no favor if there are not other jobs available. That is just a pretty rationalization for not giving a damn about them.
Frank Lee,
“I have worked in both… and it is the reason that I am so vocal in opposition to public sector unions.”
I am a member of a public sector union, and that is why I am so vocal in opposition to public sector unions. I disagree with about nine in ten of the political positions they take, and I find most of their tactics ultimately self-destructive.
Conversely, I agree with about 90% of your rant.
90% is an A-. Yippee!
Several people have mentioned the Bicycle Advisory Commission (BAC). The BAC no longer exists. A new commission, the Bicycling, Transportation, and Street Safety Commission has been formed to advise on all aspects of transportation, including parking. The new commission has met twice since formation.
Several years back I called the Bicycle guy at the UCD Police Dept. He talked AT me for a while, but had no input to anything unless someone was full of Grant money. If the Program for the City was the same it is all hot air.
Was the salary paid for by the City or some grant for DK?
Really, it’s becoming a crisis? I think not.
Alan Miller: “Since no one has given examples, there is no way for anyone here to assess whether anything is abusive or just critical or even deserved.”
Yes, I have given a number of examples of abusive behavior by citizens. Go back and reread my posts. It gets pretty specific without naming names.
I will gladly read them if you give links. I’m not going fishing.
I can remember one example where a citizen spoke at a City Council meeting this last year where I considered them “over of line”, and I’ve been to a lot of meetings this last year and often stay for the whole meeting.
I don’t remember the topic, but it was a young guy from an outside agency that just gave a presentation, and I think he ran the agency and was new in the position. The woman turned to him, harshly criticized his stewardship and said something like everything had broken down since his predecessor left and he had taken over, with some pretty choice words.
The rule of addressing only the council having been enforced would have helped here, but it could not have been stopped in advance in any way I can fathom. The woman’s anger and personal attack didn’t help her case. Furthermore, I have no idea if she was correct or not. Maybe she was the first to expose publicly a real problem. Or not.
That’s the only case I can recall, though I’m sure there have been others. But then again what is appropriate or not is largely in the eye of the beholder, and where the line is crossed is certainly in the eye of the beholder, barring extreme examples.
Still, however, there are no examples of email abuse that we have seen to determine if this is a real issue or not. Are not all City emails public and therefore could be requested by the Vanguard for publication through a FOIA request? If this problem is as toxic as is claimed, perhaps the only way to expose the problem is to publish the examples. The names could be omitted, but the tone and content would certainly be there for all to see.
Alan Miller:
“I think you are really underestimating the toxicity of the environment the city has to deal with here.”
Seriously, that’s your answer to “prove it”? Exactly what part of “prove it” don’t you understand?
I have seen nothing that proves anything, nor any examples. I’ve only been asked to take the word of people who’s opinions I don’t respect enough to take at their word, or believe anonymous people who could be anyone, or have an agenda, or even be a city employee.
I call BS on this whole thread.
The first comment was directed at Don Shor’s comment, not yours Alan. It has to do with the order the comments were posted in.
If you doubt the toxicity of the environment city staff has to put up with, then you have not been paying attention at City Council/commission meetings. Secondly, much of the abuse also takes place behind closed doors, but subsequently spills over into public meetings. If you start attending enough of these public meetings, you will definitely not be able to miss the abusive behavior. Thirdly, start talking to city staff after the abuse occurs for more context. Usually the abuse in public is only the tip of the iceberg.
“The first comment was directed at Don Shor’s comment, not yours Alan. It has to do with the order the comments were posted in.”
Fair enough.
“If you start attending enough of these public meetings, you will definitely not be able to miss the abusive behavior.”
I think if you ask any of the City Council members, in the last year I am probably in the top ten attendees of City Council meetings. I don’t see it.
“Thirdly, start talking to city staff after the abuse occurs for more context. Usually the abuse in public is only the tip of the iceberg.”
I’m not saying there isn’t any “abuse”. I still have nothing to say if what you or they consider abuse is just someone not agreeing with them, or deserved, or part of the job. Attempting to control the behavior of citizens seems a exercise in futility. Are we completely leaving out “growing a thick skin” as a more practical solution? I don’t see our City employees as delicate petunias.
Isn’t a toxic manager or boss a far more likely cause of employee stress than citizens emails? After all, citizens can be ignored. One’s boss cannot.
“I’m with Alan on this one. I believe this is all being trumped up as a way to try and get city employees more pay at a time when our city can least afford it.”
Some of these employees are leaving for jobs that pay LESS, just to get away from the toxic environment.
“I’m not saying there isn’t any “abuse”. I still have nothing to say if what you or they consider abuse is just someone not agreeing with them, or deserved, or part of the job. Attempting to control the behavior of citizens seems a exercise in futility. Are we completely leaving out “growing a thick skin” as a more practical solution?”
Apparently you don’t attend enough commission meetings. City staffers are called “liars” to their face. Members of the public have no problem attempting to disrupt meetings on purpose. City staff are accused of malfeasance, much of the misbehavior caught on tape. City Council meetings are tame in comparison to what goes on in some commission/committee/task force meetings. But some of it has also gone on in City Council meetings, as well. You must not have been paying attention.
True, I attend far fewer commission meetings.
But again, examples please. I’m open to viewing examples on city videos if a link and time are cited. Telling me I’m not paying attention at council meetings really isn’t helping you make your point. It just makes me suspect you see abuse at a much lower level, or you are a city employee.
I wish to make it clear I am for the most part quite happy with the city employees I have interacted with over the years. I’d give most of my interactions four or five stars. I am rather appalled that the tone here is that city employees can’t handle criticism. If they are confident in their work, I would think they would just see jerks as jerks, and leave it at work.